RETURN POLICY

Return policy

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return the product to us. Upon receipt of your return, you will receive the full order amount, including the original shipping costs, back.

The costs for returning the product from your address to our webshop are at your own expense. These costs amount to an average of €7.25 per package. For the exact rates, consult the website of your carrier.

If you make use of your right of withdrawal, the product must be returned – if reasonably possible – in its original state, unworn, with all delivered accessories and in the original packaging.

To register a return, please contact us at Support.lorvane@gmail.com. The owed order amount will be refunded within 14 days after registration of the return, provided the product has been received by us in good order.